New Computer Setup
- Perform system updates
- Remove unwanted programs
- Help setup user accounts
- Test hardware and software functionality
- Optimize computer startup
- Setup user profiles
OS (Operating System) Install or Re-install
- Install or Re-install an operating system on your computer (OS discs are required for Windows/iOS and will not be supplied)
- Ensure that all necessary drivers have been installed
- Make sure system is up to date
- Verify the system is functioning properly
- NOTE: We can provide Linux operating systems of your choosing
Software Install or Uninstall
- Ensure compatibility and install software
- Perform any necessary software updates
- Set up any relevant shortcuts
- Uninstall unwanted software when applicable
- Depending on the nature of your request we may be able to offer instant support remotely. We will create a secure connection to your computer and troubleshoot the issue right before your eyes.
Email or Online Account Setup or Support
- Troubleshoot or setup one active email account
- Configure account settings and features
- Demonstrate webmail functionality
- Depending on the nature of your request we may be able to offer instant support remotely. We will create a secure connection to your computer and troubleshoot the issue right before your eyes.
Data Back-up or Transfer
- Backup data to a CD or DVD - up to 10 GB
- Backup data to an external hard drive
- Backup data to the cloud
- This service does not include data recovery from damaged drives
Virus Removal & Cleanup
- Troubleshoot issues
- Perform a full-system sweep for all viruses, spyware, and malware
- Remove viruses, spyware, and malware if present
- Repair related OS issues
- Install supplied antivirus and antispyware software
- This service does not include data recovery/transfer services.
- Depending on the nature of your request we may be able to offer instant support remotely. We will create a secure connection to your computer and troubleshoot the issue right before your eyes.
Computer Support
- Diagnose & troubleshoot issues
- Depending on the nature of your request we may be able to offer instant support remotely. We will create a secure connection to your computer and troubleshoot the issue right before your eyes.
New Mobile Device Setup
- Perform initial setup and connect device to the internet
- Setup one user email account
- Demonstrate how to find and install new apps
- Demonstrate how to find and get connected to a wireless network
- Explain how to maximize battery life
Mobile Support
- Identify the issue
- Troubleshoot as necessary
- Ensure proper functionality
A few reasons why you should have one:
- Curation — A personal site is a curated gallery of your skills, projects, and social proof, allowing you to display your best work in an organized and professional manner.
- Customizability — Unlike social media platforms and third-party portfolio websites, you gain full control over how you present your work and brand.
- Visibility — This site is your dedicated space on the web, meaning more clients, employers, and collaborators can find you through search engines.
- Reach and accessibility — Ideally, a website is accessible 24/7. This availability lets you expand your reach and allows people from different time zones to view your work.
- Direct communication — Your site will likely include contact forms, an email address, and links to social media so people can reach out.
New WiFi Connection Setup
- Configure and secure a router
- Create a secure network
- Coordinate setup preferences
- Connect peripheral devices to the network
- Install and configure wireless connections
WiFi and Network Connectivity Support
- Troubleshoot connectivity issues
- Install and configure network cards and wireless connections
- Configure and secure a router
- Create a secure network
- Coordinate setup preferences
- Connect peripheral devices to the wireless network
What is Self-hosting?
Self-hosting is when you—either using a computer on your local network at home or a remote “bare metal” server host you’ve purchased—host your own services for various purposes.
Instead of using a backup service like Google Photos or iCloud, you host your own backup and viewing platform using Nextcloud Photos, PhotoPrism, or such. Instead of using a password management system like LastPass or 1Password, you host your own password manager like BitWarden.
If you can think of a service you currently use on the web and/or pay a subscription fee for, there is likely one or more self-hosted alternatives to replace it. For example, still not over the death of Google Reader after all these years? Why not host your own RSS aggregator like Sismics Reader that nobody can ever take away from you?
When you use popular services like Netflix, Facebook, Dropbox, or Microsoft Office 360, you’re entrusting your data to companies that have no obligation to keep it private or secure. These corporations are incentivized to collect and sell your data to maximize their profits, often without your consent. This centralization of information has created a surveillance state where our online activities are monitored and analyzed for commercial gain. In some cases you pay twice: with your data, and with your wallet.
A few reasons why you should self-host:
- Privacy: Your data remains private and secure, away from prying eyes. You own your data, not a third-party.
- Control: You have complete control over what’s running. You own the server. Nobody beside you have access to that server.
- Flexibility: You can choose the services and software that best suit your needs, without being locked into a specific ecosystem. You can integrate them if you want, or keep them separate.
- Financial Benefits: In the long run, self-hosting can be more cost-effective than relying on subscription-based services.
Printer Setup
- Connect to wi-fi network if applicable
- Set up a local printer
- Configure and test printer functionality
- Demonstrate proper printer functionality
Printer Troubleshooting or Repair
- Troubleshoot printer issue
- Perform necessary printer repairs
- Ensure printer is functioning properly
- This service does not include the repair of physically damaged equipment.
Contact us for more information and request a free consultation.